These Terms and Conditions govern your use of the juan365app platform. Please read them carefully before registering or placing any wager. By accessing juan365app, you agree to be bound by these terms in full.
⚠️ Important Notice: These Terms and Conditions constitute a legally binding agreement between you and juan365app. If you do not agree with any part of these terms, you must not use the platform. Continued use of juan365app following any amendment constitutes acceptance of the revised terms.
By accessing, registering on, or using the juan365app platform (the "Platform"), you ("User", "you", "your") acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.
These Terms apply to all users of juan365app, including registered account holders, visitors, and any person who accesses any part of the Platform. juan365app reserves the right to modify these Terms at any time. Amendments take effect upon publication on the Platform. It is your responsibility to review these Terms periodically.
If you are accessing juan365app on behalf of a third party, you represent and warrant that you have the authority to bind that party to these Terms, and references to "you" shall include that party.
To register and use juan365app, you must satisfy all of the following eligibility requirements at all times:
juan365app reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory documentation within the timeframe specified by juan365app may result in account suspension or closure.
Each individual may hold only one registered account on juan365app. The creation of multiple accounts by a single individual is strictly prohibited and constitutes grounds for immediate account closure and forfeiture of all balances. If you believe a duplicate account has been created in your name without your authorization, contact juan365app support immediately.
You must provide accurate, complete, and current information during registration and must update your account details promptly if any information changes. juan365app is not liable for any loss arising from your failure to maintain accurate account information. Providing false or misleading information is a material breach of these Terms.
You are solely responsible for maintaining the confidentiality of your juan365app login credentials. You must not share your username, password, or one-time passcode (OTP) with any third party. juan365app will never ask for your password via email, chat, or telephone. Any activity conducted through your account is your responsibility, whether or not authorized by you, unless you have notified juan365app of unauthorized access in a timely manner.
juan365app is required by applicable regulations to verify the identity of all account holders. You may be required to submit government-issued identification, proof of address, and proof of payment method ownership. Accounts that fail to complete KYC verification within the required timeframe may have withdrawal functionality suspended until verification is complete.
juan365app accepts deposits and processes withdrawals via the following Philippine payment channels: GCash, PayMaya, BPI, BDO, Metrobank, and other methods as published on the Platform from time to time. All transactions are denominated in Philippine Peso (PHP / ₱).
The minimum deposit amount is ₱100. The minimum withdrawal amount is ₱200. These thresholds may be adjusted by juan365app at any time with notice published on the Platform.
Withdrawal requests to GCash and PayMaya are typically processed within 15 minutes of approval. Bank transfer withdrawals may take one to three business days depending on the receiving institution. juan365app reserves the right to conduct additional verification checks before processing any withdrawal, which may extend processing times.
juan365app complies with all applicable Philippine anti-money laundering (AML) laws and regulations. All transactions are monitored for suspicious activity. juan365app reserves the right to freeze accounts, delay withdrawals, and report suspicious transactions to the appropriate authorities without prior notice to the account holder.
You may only deposit funds that belong to you and that have been obtained through lawful means. Depositing funds on behalf of a third party is prohibited. juan365app is not a financial institution and does not pay interest on account balances.
All bonuses, free bets, free spins, and promotional offers made available on juan365app are subject to specific terms and conditions published alongside each offer. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion terms shall prevail.
Unless otherwise stated, all bonus funds are subject to a wagering requirement before they may be withdrawn. The applicable wagering multiplier is specified in each promotion's terms. Wagering requirements must be met within the validity period of the bonus. Unused bonus funds expire at the end of the validity period.
juan365app reserves the right to withhold, cancel, or reclaim any bonus or promotional benefit if it determines, in its sole discretion, that a user has engaged in bonus abuse, including but not limited to: creating multiple accounts to claim the same offer, using low-risk betting strategies to clear wagering requirements, or colluding with other users to exploit promotional terms.
juan365app operates a loyalty program under which eligible players accumulate points based on wagering activity. Points are redeemable for bonus funds in accordance with the loyalty program terms published on the Platform. juan365app reserves the right to modify or discontinue the loyalty program at any time.
All games available on juan365app are operated using certified random number generators (RNGs) or live dealer systems provided by licensed third-party game suppliers. Game outcomes are determined independently of juan365app's systems. The theoretical return-to-player (RTP) percentage for each game is published in the game's information panel.
In the event of a technical malfunction during a game round, the affected round may be declared void and stakes returned to the player's account. juan365app is not liable for any loss of winnings arising from a technical malfunction. The decision of juan365app's technical team regarding the outcome of any disputed game round is final.
Bets placed after the official close of a market or after a game round has concluded are void. juan365app reserves the right to void any bet placed in error, including bets placed at incorrect odds due to a system error.
The following conduct is strictly prohibited on juan365app and constitutes grounds for immediate account suspension, permanent closure, and forfeiture of all balances:
juan365app is committed to promoting responsible gaming among all Filipino players. The Platform provides the following responsible gaming tools, accessible from your account settings at any time:
If you believe your gambling is causing harm to yourself or others, we strongly encourage you to use the self-exclusion tool and seek assistance. juan365app supports PAGCOR's responsible gaming initiatives and encourages players to gamble responsibly. Remember: gambling is entertainment, not a source of income. Only wager what you can afford to lose.
All games on juan365app are strictly for players aged 21 and above. If you are under 21, you must not access or use the Platform under any circumstances.
All content on the juan365app Platform, including but not limited to software, text, graphics, logos, game assets, audio, video, and the overall design and layout, is the property of juan365app or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal, non-commercial gaming purposes.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the Platform without the prior written consent of juan365app. Any unauthorized use of Platform content may result in account termination and legal action.
To the maximum extent permitted by applicable Philippine law, juan365app, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
juan365app's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you in the 30-day period immediately preceding the event giving rise to the claim.
juan365app does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis without warranties of any kind, express or implied.
juan365app collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. You may review the Privacy Policy at any time via the footer link on the Platform.
juan365app reserves the right to amend these Terms at any time. Amended Terms will be published on the Platform with an updated effective date. Where the amendments are material, juan365app will endeavor to provide reasonable notice to registered users via email or in-platform notification. Your continued use of the Platform following the publication of amended Terms constitutes your acceptance of the changes. If you do not agree to the amended Terms, you must cease using the Platform and close your account.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of the Philippines.
Before initiating formal legal proceedings, you agree to first attempt to resolve any dispute with juan365app through good-faith negotiation. Disputes that cannot be resolved through negotiation within 30 days may be referred to mediation or arbitration in accordance with applicable Philippine law.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the juan365app support team through the 24/7 live chat facility available on the Platform, or by email at [email protected] (plain text – not a clickable link).
juan365app aims to respond to all formal complaints within 5 business days. For urgent account security matters, please use the live chat facility for the fastest response.
All users must be at least 21 years old. This is a strict legal requirement under Philippine gaming regulations. Age verification is enforced at registration and during account reviews.
Withdrawals to GCash and PayMaya are processed in under 15 minutes. Minimum withdrawal is ₱200. All transactions are in Philippine Peso and subject to AML compliance checks.
All bonus funds carry wagering requirements before withdrawal. Specific multipliers are stated per promotion. Bonus abuse results in forfeiture of funds and account closure.
Each player may hold only one juan365app account. Duplicate accounts are prohibited and will be closed immediately, with all balances forfeited in line with these Terms.
Deposit limits, loss limits, session reminders, and self-exclusion are available to all account holders at any time. juan365app supports PAGCOR's responsible gaming framework.
These Terms are governed by the laws of the Republic of the Philippines. Disputes are subject to Philippine court jurisdiction. juan365app operates within the PAGCOR regulatory framework.
juan365app is built for Filipino players who want a fair, fast, and trustworthy online gaming experience. With certified games, instant GCash payouts, and 24/7 Filipino support, we're ready when you are.